Terms of Use
These Terms of Use (the “Terms”) form a binding agreement between you and Dexfut Devs (“Dexfut Devs”, “we”, “our”, or “us”) and govern your use of our applications and games, their updates, and all related services, content, and features (the “Service”). These Terms also serve as the end user license agreement for the Service.
By downloading, installing, launching, or using the Service, you accept these Terms. If you do not accept them, do not use the Service. Your use of the Service is also subject to our Privacy Policy, which explains how we handle personal information.
1. Eligibility
- You must be at least 13 years old to use the Service, or the minimum age required for digital consent in your country of residence if that age is higher.
- If you are a minor under the law of your country, you may use the Service only with the consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for all activity and purchases made on your device.
- You may not use the Service if you have previously been banned from it.
2. License to Use the Service
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service on devices you own or control, for your own personal, non-commercial entertainment.
You may not:
- copy, modify, translate, reverse engineer, decompile, or disassemble the Service, or attempt to derive its source code, except where such restriction is prohibited by applicable law;
- rent, lease, lend, sell, sublicense, or distribute the Service or access to it;
- remove, obscure, or alter any copyright, trademark, or other proprietary notices;
- use the Service for any commercial purpose, including advertising, or in connection with any competing product.
The Service is licensed to you, not sold. We and our licensors retain all rights not expressly granted.
3. Your Account
- Access to online features requires a game account. You are responsible for all activity that occurs under your account.
- Keep your account and any linked sign-in credentials secure. Notify us at support@dexfut.online if you believe your account has been compromised.
- Accounts are personal. You may not sell, buy, transfer, share, rent, or otherwise trade accounts, or grant access to them to third parties.
- Your account, game progress, and in-game items are stored on our servers and remain part of the Service. You do not acquire ownership of an account.
- You may request deletion of your account by writing to support@dexfut.online. Deletion removes your progress and any remaining virtual items and virtual currency, and this cannot be undone.
Signing in with a third-party account
The Service lets you create or sign in to your game account using a third-party account, such as a Google account or a platform game service. When you choose to do so:
- you authorize us to receive from that provider the basic profile information needed to identify your account, such as your account identifier, name, and email address, as described in our Privacy Policy;
- we use that information only to create, identify, secure, and restore your game account, and we do not post anything to your third-party account;
- your use of the third-party account remains subject to that provider’s own terms and privacy policy, and we are not responsible for the provider’s services;
- you may disconnect the link at any time in your provider’s account or security settings, and you may ask us to unlink it at support@dexfut.online. Disconnecting a sign-in method may leave you unable to access the game account it protected;
- you must only connect an account you own and are authorized to use.
4. Virtual Currency and Virtual Items
The Service includes virtual currency (such as coins), player cards, packs, and other virtual items (together, “Virtual Items”). Virtual Items are part of the Service and are licensed to you for use within the Service only.
- Virtual Items have no monetary value, are not real currency or property, and cannot be redeemed for cash or any item of value outside the Service.
- You receive a limited, revocable, non-transferable license to use Virtual Items inside the Service. You do not own them.
- Virtual Items may not be sold, traded, or transferred outside the Service, including for real money or cryptocurrency. In-game trading is allowed only through features we provide, such as an in-game market where one is offered, and only with in-game currency.
- We may change, rebalance, limit, remove, or expire Virtual Items, prices, drop rates, rewards, and game rules at any time to keep the game balanced, to fix errors, or for legal reasons.
- Packs and similar features deliver randomly selected content. You purchase the pack itself and not any specific item, and we do not guarantee that a particular item will be received.
- Unused Virtual Items are forfeited when your account is deleted, terminated, or suspended for a breach of these Terms, and when the Service is discontinued as described in section 9.
5. Purchases, Payments, and Refunds
- All purchases in the Service are processed by the platform store from which you obtained the app, such as the Apple App Store, Google Play, or RuStore. We do not receive or process your payment card details.
- Prices are shown in the game before purchase and may differ by country, platform, and over time, including taxes and store fees.
- Purchases of Virtual Items are final and, to the extent permitted by applicable law, non-refundable. Once delivered to your account, Virtual Items are considered fully supplied.
- Refund requests are handled by the platform store under its own policies. We cannot issue refunds for purchases made through a store.
- If you are a consumer in the European Union or another jurisdiction with a statutory withdrawal right, you acknowledge that delivery of digital content begins immediately upon purchase and you expressly request such immediate delivery; where permitted, your right of withdrawal is lost once delivery has begun. This does not affect your mandatory rights in cases of faulty content.
- Chargebacks, payment reversals, or purchases made through unauthorized or fraudulent means may result in removal of the affected Virtual Items and suspension or termination of your account.
Auto-renewing subscriptions
The Service may offer auto-renewing subscriptions. Where a subscription is offered, its duration, price, renewal period, and included content are shown in the game before purchase, and the following terms apply:
- Payment is charged to your platform store account at confirmation of purchase.
- The subscription renews automatically for the same period at the then-current price unless it is cancelled at least 24 hours before the end of the current period.
- Your store account is charged for renewal within 24 hours before the end of the current period.
- You can manage or cancel a subscription in your platform store account settings at any time. Cancellation takes effect at the end of the current paid period; deleting the app does not cancel a subscription.
- If a free or discounted trial period is offered, any unused portion of that trial is forfeited when you purchase the subscription, and the subscription converts to a paid period automatically unless cancelled before the trial ends.
- We may change subscription prices or content. Price changes apply from the next renewal period and take effect only after notice given in accordance with the rules of the platform store and applicable law; where your consent is required, the subscription will not renew at the new price without it.
- Payments for the current period are non-refundable, and there is no refund for a partially used period, except where a refund is required by applicable law or granted by the platform store under its own policy.
- Benefits granted by a subscription, including any recurring Virtual Items, stop when the subscription ends. Virtual Items already delivered to your account remain subject to section 4.
- If we discontinue a subscription, we will stop renewals and, where required by applicable law, refund the unused part of the current paid period.
6. Advertising and Third-Party Services
The Service may show advertising, including optional rewarded advertising, and may use third-party services for advertising, analytics, authentication, cloud storage, and configuration. These third parties operate under their own terms and privacy policies. We are not responsible for third-party content, websites, or offers reached through advertisements.
7. Acceptable Use
When using the Service, you may not:
- cheat, use bots, macros, automation, modified clients, emulators intended to gain an advantage, or any software or hardware that alters gameplay;
- exploit bugs, glitches, or errors in the game economy or rewards, or fail to report them when discovered;
- manipulate the in-game market or other players’ progress, including collusion, price manipulation, or real-money trading;
- access the Service through unauthorized servers, intercept or modify network traffic, or tamper with game data or save files;
- attempt to gain unauthorized access to accounts, servers, or systems, or interfere with the operation or security of the Service;
- use offensive, obscene, hateful, deceptive, or infringing nicknames, squad names, or other text you submit;
- harass, threaten, impersonate, or abuse other players or our staff;
- use the Service in violation of applicable laws, sanctions, or export controls.
8. Content You Submit
You are responsible for any content you submit, such as nicknames, squad names, and messages to support or other players. You confirm you have the right to submit it. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and use such content for the purpose of operating, moderating, and promoting the Service. We may review, moderate, change, or remove submitted content that violates these Terms, without notice.
If you send us suggestions, feedback, or ideas about the Service, we may use them without restriction and without any obligation or compensation to you.
9. Changes to the Service, Suspension, and Termination
- We may update, change, suspend, or discontinue the Service, any feature, event, or game mode, in whole or in part, at any time. Updates may be required to continue using the Service.
- We may suspend, restrict, reset progress on, or terminate your account, and remove Virtual Items, if we reasonably believe you have breached these Terms, harmed other players, or created legal or security risk for us. Where appropriate and lawful, we will give notice and, for less serious cases, apply a temporary measure first.
- You may stop using the Service at any time by deleting the app, and may request account deletion as described in section 3.
- If the Service is discontinued permanently, access to accounts and Virtual Items ends. Where required by applicable law, we will give advance notice and will not sell Virtual Currency that cannot reasonably be used before the announced shutdown date.
- Sections that by their nature should survive, including sections 2, 4, 8, 10, 11, 11.1, 12, and 14, remain in effect after termination.
10. Intellectual Property
The Service, including its software, code, graphics, card designs, animations, user interface, text, sounds, and the Dexfut name and logo, is owned by Dexfut Devs or its licensors and is protected by intellectual property laws. Any third-party names or trademarks that may appear in the Service remain the property of their respective owners and are used for identification purposes only. If you believe content in the Service infringes your rights, contact us at support@dexfut.online.
11. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, free of data loss, or that defects will be corrected. Nothing in these Terms excludes or limits the statutory rights of consumers that cannot be excluded or limited under applicable law.
11.1 Service Availability, Data Loss, and Compensation
We aim to keep the Service available, but it is an online service and may be unavailable or interrupted because of maintenance, updates, technical faults, or events outside our reasonable control.
To the maximum extent permitted by applicable law, we are not liable for unavailability of the Service, delays, or loss of or damage to accounts, game progress, or Virtual Items caused by events outside our reasonable control, including denial-of-service or other attacks, unauthorized access by third parties, failure or interruption of hosting, network, power, or telecommunications, acts, changes, or discontinuation of services by third-party providers or platform stores, malware, legal or regulatory action, natural disasters, war, civil unrest, or labour disputes.
We make backups of account data at intervals we consider appropriate. Backups are not continuous and do not guarantee recovery of every state: restoring an account may return it to an earlier point in time, and activity between that point and the incident may be lost.
If game progress or Virtual Items are lost, our sole obligation, to the maximum extent permitted by applicable law, is to attempt to restore the affected account from the most recent backup available to us, where this is technically reasonable. Any further compensation is granted at our sole discretion, is provided only in the form of in-game Virtual Items or virtual currency, is not a right or entitlement, and cannot be exchanged for money, refunds, or anything of value outside the Service.
Nothing in this section excludes or limits rights that consumers have under applicable law and that cannot be excluded or limited by agreement.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Dexfut Devs will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, game progress, or Virtual Items, arising out of or related to the Service. To the maximum extent permitted by applicable law, our total aggregate liability arising out of or related to the Service is limited to the greater of the amount you paid to us for the Service in the twelve months preceding the event giving rise to the claim, or ten euros (EUR 10). These limitations do not apply to liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or to any other liability that cannot be limited under applicable law.
13. Changes to These Terms
We may update these Terms from time to time by publishing an updated version on this page with a new “Last updated” date. Material changes will be announced in the game or by other reasonable means before they take effect where required by law. Your continued use of the Service after the updated Terms take effect means you accept them. If you do not accept the updated Terms, stop using the Service and, if you wish, request deletion of your account.
14. Governing Law and Disputes
These Terms are governed by the laws of the country in which Dexfut Devs is established, without regard to its conflict-of-law rules. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory consumer-protection rules of the country in which you habitually reside, and you may bring proceedings in the courts of that country. Before starting any formal proceedings, please contact us at support@dexfut.online so we can try to resolve the matter informally.
15. Additional Terms for Apple App Store Users
If you obtained the Service from the Apple App Store, the following additional terms apply:
- These Terms are concluded between you and Dexfut Devs only, and not with Apple Inc. (“Apple”). Dexfut Devs, not Apple, is solely responsible for the Service and its content.
- The license granted to you is a non-transferable license to use the Service on any Apple-branded device you own or control, as permitted by the Usage Rules of the Apple Media Services Terms and Conditions.
- Apple has no obligation to provide any maintenance or support for the Service. Dexfut Devs is solely responsible for maintenance and support.
- In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the Service. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service.
- Dexfut Devs, not Apple, is responsible for addressing any claims relating to the Service, including product liability claims, claims that the Service fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy, or similar legislation.
- Dexfut Devs, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Service or your use of it infringes that third party’s intellectual property rights.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- You must comply with any applicable third-party terms of agreement when using the Service.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce these Terms against you as a third-party beneficiary.
16. General
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or transfer of our business. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service.
17. Contact
Dexfut Devs — support@dexfut.online